User-level notifications
Each user can set up their notifications on each Tracker.
Several notification modes are available:
No Notification : no notification will be sent.
Notify every update of artifacts involving the user : is the default mode.
Notify when creating an artifact: a notification is sent only when an artifact is created.
Notify on every change : a notification is sent for any change, even without user involvement.
Notify on status change: a notification is sent for every state change, even if the user is not directly involved.
Practical information
You have the option to suppress notifications by artifact by clicking "Disable Notifications" in the Actions menu next to the artifact title.
Tracker-level notifications
To configure all notifications for a tracker, you need to access the tracker's administration, which is only available to its administrators.
This configuration takes precedence and overrides rules that are set individually by users.
Three types of notifications can be configured:
Default notifications
Global notifications
Reminders.
Default notifications
Practical Info
By default, notifications are sent to people designated as Contributors or Artifact Maintainers. To define these roles, the configuration is done in the Semantics of the tracker's administration.
All you have to do is define the field that will serve as a reference for the “Contributor” semantics. The usable field is a list field linked to users.
Global Notifications
Global notifications are used to notify users or groups of users by email, regardless of the role they play in relation to the artifact.
For each type of notification, it is possible to send emails either for each change or only for creation.
Warning
When sending an email, checking the permissions granted to users or groups allows you to check that the recipients of the email are authorized to view the content of the artifact.
Automatic reminders on dates
This allows notifications to be sent based on the information entered into the tracker.
Anyone assigned to an artifact will receive a notification on the scheduled date.
When an artifact contains dates, especially when it comes to deadlines, it is therefore possible to set up automatic reminders sent by email.
Useful tip
Email notifications are very convenient but proceed with caution because artifact changes will be very numerous and your mailboxes will quickly be overwhelmed if the notifications are misconfigured. At any time, you can pause all email notifications.
